LISSE. — FAQ (Frequently Asked Questions)​

• What makes Lisse pillowcases different from regular silk?

Lisse pillowcases are infused with Sylva-X silver-ion antibacterial technology, designed to reduce bacteria growth that can irritate sensitive or acne-prone skin. You get the luxury of silk with the added benefit of cleaner, healthier sleep.​

 

• How does Sylva-X antibacterial technology work?

Sylva-X uses silver ions that naturally inhibit bacteria growth. This helps keep your pillowcase fresher for longer and supports clearer, calmer skin without harsh chemicals. 

 

• What fabric do you use?

Lisse pillowcases are made from high-quality silk or bamboo blend (whatever you prefer!), chosen for its softness, breathability and skin-loving properties.​

 

• How do I care for my Lisse pillowcase?

We recommend:

• Cold gentle machine wash or hand wash

• Use a mild, silk-safe detergent

• Do not bleach

• Line dry out of direct sunlight

• Avoid tumble drying to preserve softness and longevity

 

• How often should I wash my pillowcase?

Thanks to the antibacterial technology, you can wash it less frequently than standard pillowcases — but for best skin health, we recommend washing weekly.

 

• ​Will the antibacterial technology wash out?

No — Sylva-X technology is bonded into the fabric, meaning it remains effective for the lifetime of the pillowcase.​

 

• Is the pillowcase safe for all skin types?

Absolutely. Our pillowcases are safe for all skin types and especially beneficial for acne-prone, sensitive or reactive skin.​

 

• Are Lisse pillowcases hypoallergenic?

Yes, silk is a naturally hypoallergenic fibre. Combined with antibacterial technology, Lisse pillowcases create a cleaner, more skin-friendly sleep environment.​

 

• Is this pillowcase good for hair as well?

Definitely — silk reduces friction, helping minimise frizz, breakage and dryness. It’s perfect for curly, fine, damaged or colour-treated hair.

 

• ​Are Lisse pillowcases environmentally sustainable?

Yes. At Lisse, we are committed to creating products that are gentle on both your skin and the environment. Our silk is produced using low-impact processes, and our antibacterial Sylva-X technology reduces the need for frequent washing, helping save water and energy. We also use recyclable packaging wherever possible to minimise waste.​

 

• Are Lisse pillowcases safe to use during pregnancy?

Lisse pillowcases are generally considered safe to use during pregnancy. Our antibacterial technology is non-toxic, gentle, and bonded into the fabric, making it suitable for most skin types, including sensitive pregnancy skin. However, as everyone’s needs during pregnancy are different, we recommend consulting with your doctor or healthcare provider if you have any concerns.​

 

• Can I return or exchange my pillowcase?

Yes, we accept returns and exchanges on unused items in original condition within 30 days of purchase. Your satisfaction means everything to us.​​​